ISO 5127:2016 Information et documentation - Fondation et Vocabulaire ISO 5127:2016 Information and Documentation - Foundation and Vocabulary International Organization for Standardization (ISO) ISO TC 46/WG 4 Terminology of information and documentation Shenzhen University. NKOS Research Office document supply service supply of a copy (1) (3.4.7.12) or a copy (2) (3.4.7.14) of a document (3.1.1.38) which is retained by the information user (3.11.2.05), as opposed to the supply of a loan (3.11.4.03) copy (3) (3.3.2.02) Note 1 to entry: Document delivery services also include the purchase of photocopies (3.4.5.1.02), usually of journal (2) (3.4.1.28.03) articles (3.5.8.06), from suppliers. 3.5.6.05 document delivery service